Our policies
Shipping Policy
We take pride in offering free shipping, as well as efficient shipping methods to ensure your orders are delivered promptly. However it is important to note that while we do offer delivery times, these are just estimations. Delivery times may vary depending on the specific delivery location and other factors.
Our packaging is secure and well-designed to protect your merchandise during transit, as we strive to provide a seamless shipping experience for our customers.
Refund & Replacement Policy
Naturally, we want to offer you the very best quality when it comes to our products. However, in the event that your product has arrived damaged or hasn't arrived at all, we are here to help.
We primarily offer free replacements rather than refunds for your product. To make a claim, please contact us within 30 days of your order date, providing clear and detailed information, such as your order number, photos of the damage (if applicable), and any other relevant details. The more information you provide, the quicker and easier we can assist you. Claims submitted after 30 days may not be eligible for replacements or refunds. We appreciate your understanding and cooperation.
